Last updated: August 1, 2026.
Free U.S. shipping: confirmed in-stock direct orders are processed within 3–6 business days after cleared payment and receipt of all required order information, then shipped by FedEx Priority Overnight at no charge to the buyer.
Superlative Watch Co. provides complimentary, tracked, appropriately insured shipping for direct orders delivered within the United States.
Processing and FedEx Priority Overnight delivery
We tender confirmed in-stock orders to FedEx within three to six (3–6) business days after we receive cleared payment and a complete order containing all information requested at checkout. After FedEx accepts the package, direct U.S. orders are shipped free by FedEx Priority Overnight.
The 3–6-business-day period is processing time before carrier acceptance. The one-business-day transit estimate begins after FedEx accepts the package. Weekends and federal holidays are not business days. Weather, carrier interruption, destination-service limitations and circumstances outside our control can affect the overnight estimate.
If we cannot ship within the stated processing period, we will provide a revised date and any cancellation or refund option required by applicable law.
Insurance, tracking and signature
Direct U.S. watch shipments are tracked, appropriately insured and sent with a signature requirement. The buyer must provide a complete deliverable address and cooperate with reasonable payment, identity, address, carrier and insurance requirements. Address changes, redirects, third-party pickup and carrier-hold requests require written approval and remain subject to carrier and insurer rules.
Sourced and special-order watches
Sourced watches, price-on-request transactions and special orders can require additional procurement or verification time before the 3–6-business-day processing period begins. Any different timing will be disclosed in the product listing, invoice, order confirmation or written purchase agreement.
International orders
International shipping is available only when approved in writing. International shipping charges, duties, taxes, customs charges, brokerage fees and import requirements are the buyer’s responsibility unless the written transaction terms state otherwise. Complimentary FedEx Priority Overnight shipping applies only to direct U.S. orders.
Damage or package discrepancy
Inspect the package and watch promptly. Material transit damage, an incorrect item or a material package discrepancy must be reported in writing to sales@superlativewatchco.com within 72 consecutive hours after carrier-confirmed delivery. Preserve the watch, every included item, the internal packaging, external carton, labels and other shipping materials while the claim is reviewed.
Contact
Questions about a shipment may be directed to sales@superlativewatchco.com or 305-396-0157.
Related terms appear in the Return Policy & Limited Authenticity Warranty and Terms and Conditions.
